If you do not have an elevated loading dock or forklift to unload your items from the truck, you will need a lift gate and must select this option at checkout. Additional fees will apply for lift gate service. A lift gate is a motorized platform attached to the back of the truck that will physically lower your order to the ground so that you can take it inside your business or home. The truck driver will place your order on the ground using the lift gate and you are responsible for bringing it inside.

Many gas equipment manufacturers need to make adjustments to the equipment so it operates correctly at elevations over 2,000 feet. Sometimes we can special order from the manufacturer and have your cooking equipment delivered ready-to-go, but in cases where your unit is in stock and waiting to ship, you’ll need to have a qualified service technician come to your location and alter your unit at the time of installation so that it is compatible with a higher elevation. Contact our Special Orders team prior to placing your order, and we will let you know what will work best for the equipment you are planning to purchase.